27 June 2017 | 11:26 pm
Disruption in our data center Munich
At around 08:20 PM UTC+2 and again at around 11:00 PM UTC+2, there had been two power disruptions for some of our server racks in our data center Munich. These 2 disruptions only affected a part of our systems in Munich, not all servers. Your server might be affected and still unreachable at the moment. The power distribution problem meanwhile has already been solved and all of our staff are working on bringing all affected servers back online right now. We ask for your understanding that we want to give the highest priority to doing this as quickly as possible and that, therefore, we are not reachable as we normally are and that we cannot respond to your messages as quickly as we normally do. All services that are affected will be checked by us. If your service is unreachable, you do not need to send us a message, we will check it on our own. We are doing everything in our power to bring your services back online as quickly as possible!
All affected servers have been brought back online. In case your server should be still unavailable due to any other reason, please contact us via email@example.com including a description of your problem and including the affected IP-address.
27 June 2017 | 8:24 am
Finished Maintenances: All VPS on host system 2509
An urgent maintenance needs to take place on the host system and the VPS will not be reachable during the maintenance.